Has my order shipped?
Click here, or the user symbol, next to the cart, in the upper right corner to check the status of your order.
How do I change quantities or cancel an item in my order?
Click here, or the user symbol, next to the cart, in the upper right corner to check the status of your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click here, or the user symbol, next to the cart, in the upper right corner to track your order.
My order never arrived.
Click here, or the user symbol, next to the cart, in the upper right corner to check the status of your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click here, or the user symbol, next to the cart, in the upper right corner to check the status of your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click here, or the user symbol, next to the cart, in the upper right corner to check the status of your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.